LEGAL REFERENCE

How pz kk Handles Your Privacy

At pz kk, we are transparent about the data we collect when you open an account, make a deposit via JazzCash or Easypaisa, or explore our lobby in...

Data collected only as neededYour rights, clearly statedPakistan-region account protectionJazzCash & Easypaisa transaction privacyEncrypted personal records
pz kk How pz kk Handles Your Privacy

What This Privacy Policy Covers

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

REACH OUR PRIVACY TEAM

How to Contact Us About Your Data

If you have questions about how your data is stored, want to update your personal details, or wish to request a copy...

Live Chat Open the chat widget from your account dashboard...
Email Support Write to our privacy address listed in your...
In-App Request Form Submit a formal data request through the privacy...
HOW WE EARN YOUR TRUST

Privacy Practices You Can Verify

Our approach to data protection is built on concrete operational choices, not statements. Here are the six practices that shape how your personal information is handled every day...

End-to-End Encryption

All data transmitted between your device and pz kk servers is encrypted via TLS 1.3. This covers account login, payment...

Minimal Data Collection

We collect only what is needed to operate your account and process transactions. No additional profiling data is gathered beyond...

Payment Data Isolation

Your SadaPay or Raast payment identifiers are stored in a separate, access-controlled environment from your account profile. Customer support agents...

Regular Policy Audits

Our privacy policy is reviewed on a scheduled basis to reflect changes in applicable law and in the payment methods...

Account Access Logs

You can request a log of every login and significant account action tied to your profile. If you spot an...

Data Portability

You are entitled to a machine-readable copy of the personal data we hold about you. Submit the request through your...

How This Page Sits Within Our Legal Set

Our privacy policy is one part of a connected set of legal documents. Each document covers a distinct scope and they are written to be consistent with one...

Privacy PolicyThis document — covers personal data collection, storage, and your rights as an account holder in supported regions including Pakistan.
Terms of UseGoverns your account agreement with pz kk. References this privacy policy for data handling obligations and is updated in step with it.
Cookie NoticeDetails the specific cookies and local storage items we set when you browse the lobby or log in, and explains how to manage your preferences.
Transaction RecordsExplains how JazzCash, Easypaisa, SadaPay and Raast transaction data appears in your account history and how long we retain those records.
Account Security PolicyDescribes two-factor authentication, session timeout rules, and what happens when suspicious activity is detected on your account.
Data Retention ScheduleSpecifies exactly how long each category of personal data is kept, from session logs through to identity verification documents.
Contact & EscalationLists the correct channels for privacy queries, including the escalation path to our privacy officer for unresolved or complex data requests.
PRIVACY IN PRACTICE

Key Elements of Our Privacy Approach

These six points define how privacy protection is woven into the day-to-day experience of holding an account with pz kk, from account creation through to withdrawal requests in...

Account Verification Identity checks are carried out at account opening only. Documents...
Session Management Each login session is tracked with a unique token that...
Withdrawal Privacy When you request a withdrawal to your Easypaisa or SadaPay...
Communication Preferences You control what account-related messages we send you. Adjust your...
Third-Party Access Payment processors like JazzCash and Raast receive only the data...
Policy Change Alerts When this privacy policy is updated, we notify you via...

Common Questions About Your Data at pz kk

We collect your name, email address, phone number, and the payment method identifier you use — such as your JazzCash or Easypaisa reference. We also record your device type and the region from which you access the platform.

Customer support agents can see the last few digits of your payment reference to confirm a transaction status. Full payment credentials are stored in an isolated system that is not accessible to general support staff.

We retain core account data for the period required under applicable regulations in your region. Once that retention window closes, your records are deleted or anonymised according to our data retention schedule.

Yes. Submit a data access request from the privacy section of your account profile or contact support by email. We will prepare a machine-readable export and deliver it to you within five business days.

We share data only with the payment processors needed to complete your transactions — JazzCash, Easypaisa, SadaPay, or Raast — and only the specific fields each processor requires. No personal data is sold or shared for marketing purposes.

We send a notification to the email address registered on your account before any material changes take effect. The updated policy is also published on this page with a revision date so you can review what changed.

Go to your account settings and check the active session log immediately. If you see an unrecognised entry, terminate that session and contact our support team via live chat so we can secure your account and investigate.